Bill Payments

You may make payments electronically at participating financial institutions.

Property Tax Payments

You may pay in person at City Hall with cash, cheque or debit (cheques may be dropped in the After Hours Drop Box to the left of the City Hall front doors) or by mail; however, please note that post marks are NOT accepted as date of payment.  Please note the Home Owner Grant must be fully completed and received at City Hall by the due date to avoid penalty.

Property Tax Payment Options:

• electronically at participating financial institutions;
• in person at City Hall (cash, cheque or Interac);
• at most financial institutions in Canada or;
• by mail.  Please Note: Postmarks are NOT accepted as date of payment.

If you have any questions regarding your Tax Notice, or have not received it by mid June, please contact City Hall at 250.245.6400.

Property Tax Prepayment Plan

Property owners may prepay their property taxes for the following year by making monthly payments, in accordance with the provisions of Town of Ladysmith Property Tax Prepayment Plan Bylaw 2014, No. 1851. 

• Property Tax Prepayment Plan Agreement 
• Pre-Authorized Debit- Change of Information
• Pre-authorized Debit Cancellation Form 

Utility Bill Payments

You can pay your utility bill directly through our new pre-authorized debit program.

All you need to do is fill out the form and return it to us with a void cheque.  We will advise you once your payment plan is set up.  after that, your account will be debited on the bill's due date.  You will still receive your quarterly utility bill.

• Utilities Pre-Authorized Debit Sign-up form
• Pre-Authorized Debit- Change of Information
• Pre-Authorized Debit Cancellation Form

Other ways to pay utility bills are:

• At City Hall with cash, cheque or debit (cheques may be dropped in the After Hours Drop Box to the left of the City Hall front doors with your remittance slip after office hours).
• By mail
• Through your financial institution, in person or online 

If you have questions regarding your Property Tax or Utility Bills, please contact the Financial Services Department at 250.245.6400 or email finance@ladysmith.ca. 

Online Credit Card Payment

You can make a payment through OptionPay which is a third-party credit card service.  There is an ADDITIONAL third-party fee which will be charged to your credit card.