Stage 1 Water Restrictions in effect May 1, 2021

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Water Restriction Frequently asked Questions
The Town would like to thank the citizens of Ladysmith for your co-operation during our water restriction period.
In the event of an emergency involving water, sewer or drainage, please call Infrastructure Services at 250.245.6445 during office hours - Monday to Friday 8:00 a.m. - 4:00 p.m.  After office hours, please call the 24-hour phone line at 1.833.888.1086.

Frequently Asked Questions -- Water Supply & Management

Check out our most recent Frequently Asked Questions on Ladysmith's water supply and management..  If you want more information, call us at 250.245.6400, or email info@ladysmith.ca with your question.

Click on the links below to view:

Water Reports

Water Data Files

The Town obtains its water from two sources -- Holland Creek and Stocking Lake. 

Water is a very precious resource, and therefore the Town is taking several measures to encourage citizens to reduce consumption, including:

  • Implementation of water restrictions during the dry season
  • Installation of water meters at all residences and businesses to help determine and repair any leaks in the system and to monitor consumption
  • Distribution of educational water-wise mail-outs to all households
  • Implementation of regulations making low-flow toilets mandatory in all new construction and renovations
  • Installation of low-flow toilets in all municipal facilities
  • Undertaking capital upgrades to the water supply and storage system

Find out more about Ladysmith's water supply system and water conservation - Fast Facts -- Water, or check out our Water Conservation page.