Frequently Asked Questions -- Water Supply & Management

Water Restriction Frequently asked Questions

The Town would like to thank the citizens of Ladysmith for your co-operation during our water restriction period.

In the event of an emergency involving water, sewer or drainage, please call Infrastructure Services at 250.245.6445.

Check out our most recent Frequently Asked Questions on Ladysmith's water supply and management..  If you want more information, call us at 250.245.6400, or email info@ladysmith.ca with your question.


The Town obtains its water from two sources -- Holland Creek and Stocking Lake. 

Water is a very precious resource, and therefore the Town is taking several measures to encourage citizens to reduce consumption, including:

  • Implementation of water restrictions during the dry season
  • Installation of water meters at all residences and businesses to help determine and repair any leaks in the system and to monitor consumption
  • Distribution of educational water-wise mail-outs to all households
  • Implementation of regulations making low-flow toilets mandatory in all new construction and renovations
  • Installation of low-flow toilets in all municipal facilities
  • Undertaking capital upgrades to the water supply and storage system

Find out more about Ladysmith's water supply system and water conservation - Fast Facts -- Water, or check out our Water Conservation page.