Complaint Process

Coastal Animal Control Services (CACS) provides animal control services and pound facilities to the Town of Ladysmith. Coastal Animal Control is located at 2202 Herd Road, Duncan, BC, and can be reached toll free at 1.888.754.1397. Emergency Services are available on a 24-hour basis.

Please contact Coastal Animal Control Services if you have a complaint concerning a dog.  For more information, contact the Corporate Services Department at City Hall, by phone at 250.245.6400 or by e-mail at  

Animal Control Bylaws 

FileTypeSizeUploaded onDownload
1883 Amend Dog Licensing, Control and Pound 1155 re feesPDF361.31 KB28 Jan, 2014 Download
1155 Dog Licensing, Control and Pound Bylaw ConsolidatedPDF236.38 KB20 Oct, 2011 Download
1882 Parks Usage Amendment re: Dogs in ParksPDF405.61 KB04 Apr, 2013 Download
Emergency Service
Transit Information
Garbage Schedule
Heritage by the sea