Monday - Friday 8:30 am - 4:00 pm
We respect the privacy of every individual who visits our website. We take great measures to ensure the privacy and confidentiality of any personal information on this site.
Any personal information you provide to us is collected, used and disclosed in accordance with the Freedom of Information and Protection of Privacy Act (FOIPPA).
The Town of Ladysmith does not automatically gather any personal information such as your name, phone number, street or e-mail address. This information is only obtained if you supply it voluntarily, usually through contacting us via e-mail, an application or feedback form. Any personal information we ask you to provide is collected under the authority of the FOIPPA. The information will only be used for the purpose for which it was collected. All personal information supplied will remain within our organization and will not be shared with any external entity unless prior permission is given. Your personal information will not be sold, distributed or published in any manner whatsoever.
The Town of Ladysmith does use software that analyses traffic to our site, including the pages that are visited and the search terms that are used. This information is used to provide monthly and quarterly statistics to our web authors to improve service to our visitors.