May 03, 2021

New emergency alert and notification system launched for Cowichan region

The Cowichan Valley Regional District (CVRD), its partner municipalities and First Nations have launched a new and improved system to send emergency alerts and advisories to residents and visitors to the Cowichan region.

Cowichan Alert is a robust yet easy-to-use platform for ensuring the timely delivery of information to residents, covering everything from fires and floods to road closures. Cowichan Alert is powered by Alertable and is centred around a free app that residents can download on their smartphones, smart devices and home computers.

The app is being launched during Emergency Preparedness Week (May 2-8, 2021), marked annually across the country as an opportunity to ensure you are prepared to protect yourself, your family and your community during an emergency. 

Through the Alertable app, users have the ability to personalize their notifications by type, severity and location, ensuring they are only receiving information that is relevant to them.

“This new system will improve the ability of local governments and emergency agencies in the Cowichan Valley to get critical and timely information into the hands of residents,” said Aaron Stone,  Town of Ladysmith Mayor and  CVRD Chair. “It is our hope that every resident and business owner signs-up so they can stay informed about what’s happening in our communities, avoid dangerous situations and potentially even save lives.”

Cowichan Alert is a tool provided under the regional emergency program service, available to four municipalities, nine electoral areas and all First Nation partners. This means that staff from all partnering local governments and First Nations have the ability to provide alerts and notifications specifically to their residents, as well as send region-wide alerts as required. Residents can sign up for phone, text and email alerts, however phone and text will only be used in life-threatening and imminent emergencies.

Residents are encouraged to download the Alertable app to subscribe to the full suite of notifications available.

“Signing up to receive emergency alerts is an essential step is being prepared for an emergency,” said April Diver, Emergency Program Coordinator for the CVRD. “Emergency alerts will provide critical information for residents and visitors so they can take action to protect themselves and others in an incident, freeing up valuable time for emergency responders to focus on those who really need help.”

More than 1,000 Canadian communities currently use Alertable, and it has been successfully used in a wide range of emergencies and day-to-day events. During the pandemic, Alertable has been used by local governments for contact tracing, closures, physical distancing reminders, PPE donation drives, community surveys and more.

To sign up for Cowichan Alert and download the Alertable app, go to

CVRD Emergency Alert