COVID-19 Information

During the COVID-19 pandemic, the Town of Ladysmith is carrying on with business as usual while strictly following all guidelines and orders of federal and provincial health officers.  Our facilities are open to the public, and all staff are working to serve you.  Some staff are working from home, others are in our offices, and you will see our Parks and Public Works crews doing their regular duties throughout the community.  See our Frequently Asked Questions for more details, and click here for staff contact information.

Please be advised of the following:

Frank Jameson Community Centre is open. Please check the Schedules and Guides page for full details and scheduling information.

City Hall, Development Services and Public Works offices are now open, Please check our COVID-19 contact page for details on how to reach staff if you wish to stay at home.

To make utility or other payments, you can use the handy drop box at the front door of City Hall, or use online banking -- just remember to set up two different payees for your utility bills and property taxes to make sure your payments are credited to the correct account

We must all do our part to stop the spread of COVID-19
That means:

  • Self-Isolation -- stay at home as much as you possibly can, and definitely stay home if you feel unwell in any way.  Don't gather with friends or relatives you do not live with.  When you do need to go out, for groceries, prescriptions or medical appointments, practice physical distancing. 
  • Physical Distancing -- stay at least two metres (six feet) away from people you do not live with
  • Personal Hygiene -- wash your hands thoroughly and often, cough and sneeze into a tissue or your sleeve, regularly clean surfaces and things you use such as door knobs, light switches, phones, keys, keyboards and electronic devices

We also recommend that you practice 'Information Hygiene' -- fact check rumours and things you may see or hear on social media with information from trusted sources, especially the following:

Contacting Staff During this time

Cowichan Valley Regional District Emergency Operations Centre


All communities in the Cowichan Valley Regional District are part of the COVID-19 Regional Emergency Operations Centre.  Check here for the latest news and information on the regional response.

You can also sign up for the CVRD Emergency Alert System notifications.  Click here to register.



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