Monday - Friday 8:30 am - 4:00 pm
The information on this page was last updated on September 10, 2021.
During the COVID-19 pandemic, the Town of Ladysmith is carrying on with business as usual while following all guidelines and orders of federal and provincial health officers.
Our facilities are open to the public, and all staff are working to serve you.
Masks are once again mandatory until further notice in all indoor public offices and facilities, regardless of your vaccination status for everyone 12 years of age or older. Thank you for your cooperation and understanding.
As of September 13, the Town is requiring patrons 12 years of age and older to show your BC Vaccine Card when entering the Frank Jameson Community Centre.
Proof of vaccination is not required to visit City Hall, Development Services or Infrastructure Services.
Frank Jameson Community Centre is open. Please check the Schedules and Guides page for full details and scheduling information.
Further to the mandatory mask order announced by the Province on August 25, 2021, FJCC patrons must wear a mask when not engaged in physical activity, such as during use of the Fitness Centre, aquatics area and/or participating in classes.
Please speak to the FJCC front counter staff regarding any exemptions.
All patrons 12 years of age and older are required to provide proof of vaccination to enter the facility. By order of the Provincial Health Officer (PHO), one dose of a COVID-19 vaccine is required as of Monday, September 13 to access the facility. By October 24, you must be fully vaccinated.
City Hall, Development Services and Public Works offices are open. Please check our Contact page for details on how to reach staff if you wish to stay at home.
Masks are mandatory for anyone 12 years of age or older visiting our offices until further notice as we follow the latest Provincial Health Orders.
City Hall, Development Services and Public Works buildings do not require proof of vaccination.
To make utility bill or other payments, you can visit us in person, use the drop box at the front door of City Hall, or use online banking -- just remember to set up two different payees for your utility bills and property taxes to make sure your payments are credited to the correct account.
We recommend that you practice 'Information Hygiene' -- fact check rumours and things you may see or hear on social media with information from trusted sources, especially the following: